Annual Maintenance Contract (AMC)
Proactive Generator Care to Ensure Reliable Power, Year-Round
Generators are mission-critical assets — especially in commercial and institutional setups where even a short power outage can cause major disruptions. However, even the most high-end diesel generator will underperform or fail entirely if not maintained properly. That’s where Vel Generators steps in. Our Annual Maintenance Contracts (AMC) are designed to take the responsibility of generator upkeep completely off your shoulders, ensuring peace of mind through proactive servicing, expert inspections, and priority support throughout the year.
A Preventive Approach, Not Just Repair-Oriented!
At Vel Generators, we don’t believe in waiting for something to go wrong. Instead, our AMC model focuses on preventing faults before they occur. Through a carefully scheduled maintenance calendar, our technicians perform in-depth checks, make necessary adjustments, and replace worn components — all to ensure that your diesel generator runs smoothly when you need it most.
Our contracts are not just service reminders — they are structured technical partnerships. We study your generator’s capacity, its brand-specific service cycle, and how intensively it is being used. A 25kVA generator supporting a shop for occasional outages will have a different maintenance pattern than a 250kVA generator running daily in an industrial setup. We build the plan around your real-world usage, not just standard templates.
What’s Included in an AMC — A Closer Look
Every AMC begins with a baseline assessment. We send a qualified technician to your location to examine the generator, inspect the installation environment, and gather operating data. Based on that, we establish a service schedule, typically comprising quarterly or bi-monthly visits. During each visit, we carry out key technical tasks — changing engine oil, replacing fuel, air, and oil filters, cleaning radiator vents, inspecting belts and hoses, and verifying electrical connections.
We also perform load tests to confirm that the generator can take the expected electrical demand without voltage drops, surges, or overheating. Generator battery health is tested, exhaust systems are examined for leaks, and control panels are checked for errors or alerts. Any findings are immediately shared with your management team, with recommendations clearly explained. We only replace parts with your approval, and every replacement is documented.
Your Advantage — Professional Oversight, Round the Year
For business owners and administrators, our AMC program eliminates the need to assign maintenance responsibilities to internal staff who may not be trained in generator systems. It also eliminates the risk of forgetting scheduled services, skipping checks, or failing to stock critical spares. You don’t need to search for a mechanic when your generator acts up — we’re already on your side.
Our clients under AMC enjoy priority service, faster repair response during breakdowns, and reduced rates on labor or spare parts not covered under preventive service. Most importantly, they benefit from knowing their generator is being monitored by professionals who specialize in power continuity.
Whether you manage a hospital, a college, a factory floor, or a retail chain, AMC brings a layer of reliability that reactive servicing cannot match. You plan your year — we plan your generator care.
Transparent Reports and Recordkeeping
Each AMC visit is followed by a digital or physical service report, detailing what was inspected, cleaned, adjusted, or replaced. These records help track the generator’s condition over time and offer insights into wear patterns or risks. If your business undergoes audits, inspections, or safety reviews, these records also serve as proof of equipment maintenance. On request, we can provide annual performance summaries and compliance certificates for insurance or regulatory use.
Who Can Enroll?
We welcome AMC enrollments from customers who own generators, whether purchased from Vel Generators or other vendors. Brands we support include Kirloskar, Cummins, Mahindra Powerol, Ashok Leyland, Greaves, and others — provided they are installed safely and in a serviceable condition. Our engineers will inspect the generator before confirming your AMC contract and provide you with a clear, no-obligation proposal tailored to your site.
Let Us Maintain So You Can Operate
The purpose of an AMC is simple: uninterrupted operations and zero surprises. Let us take care of the technicals — so you can focus on your business without worrying about fuel filters, crankcase pressures, or voltage dips. With Vel Generators, AMC means total ownership of your power system’s health.
Reach out today to discuss a customized Annual Maintenance Contract and experience the assurance of expert care on your side.